Terms of service

TERMS OF SERVICE

Last Updated: September 29, 2026

Welcome to OutSmart Ordinary.

These Terms of Service ("Terms") govern your access to and use of the OutSmart Ordinary website, online store, products, services, and related content. The website is owned and operated by Zentifyme Prints dba OutSmart Ordinary ("OutSmart Ordinary," "we," "us," or "our").

By accessing our website, creating an account, placing an order, or otherwise using our website, you agree to be bound by these Terms of Service and our other applicable policies, including our Privacy Policy, Shipping Policy, and Returns Policy.

If you do not agree with these Terms, please do not use our website or place an order.

1. ABOUT OUTSMART ORDINARY

OutSmart Ordinary is an online lifestyle and apparel brand offering products that may include:

  • Apparel, including t-shirts
  • Drinkware
  • Accessories
  • Lifestyle products
  • Other products offered through our website

Product availability may change at any time.

2. ELIGIBILITY

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will comply with these Terms and all applicable laws and regulations.

If you are under the age required to legally enter into contracts in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian where permitted by law.

3. ONLINE STORE TERMS

By placing an order through our website, you agree to provide accurate, current, and complete information necessary to process your purchase.

You agree not to use our products or website for any unlawful or unauthorized purpose.

You may not:

  • Violate any applicable law or regulation
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of our website
  • Upload malicious code, viruses, or harmful material
  • Use our website to engage in fraudulent activity
  • Attempt to circumvent our payment, security, or ordering systems
  • Copy, reproduce, or exploit our website or content without permission

We reserve the right to refuse or cancel orders that we reasonably believe are fraudulent, unauthorized, or otherwise violate these Terms.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, prices, and other product information are accurate.

However, colors may appear differently depending on your device, monitor, browser, lighting, or display settings.

Product images may also be representative images or mockups and may not always represent the exact appearance of the physical product.

We do not guarantee that product descriptions, images, colors, measurements, or other information will always be completely accurate, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

5. PRICES AND PRODUCT AVAILABILITY

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

We may limit quantities purchased by a customer or household when necessary.

If an item is listed at an incorrect price due to an error, we reserve the right to cancel the order and issue a refund for any amount paid.

6. ORDERS AND ORDER ACCEPTANCE

Submitting an order does not necessarily mean that the order has been accepted.

After you place an order, you may receive an email confirming that we received your order. This confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud
  • Payment issues
  • Incorrect customer information
  • Shipping limitations
  • Violation of these Terms
  • Other legitimate business reasons

If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the canceled order.

7. PAYMENT

Payments are processed through payment providers made available through our Shopify store.

By providing payment information, you represent that you are authorized to use the payment method provided.

You authorize us and our payment processors to charge the applicable amount for your order, including applicable taxes and shipping charges.

We do not generally have access to your complete payment card information.

Payment processing may be subject to the terms and privacy policies of the applicable payment provider.

8. SHIPPING AND DELIVERY

Shipping times and delivery estimates are provided for informational purposes and may vary.

Orders may be fulfilled by Zentifyme Prints or by our fulfillment and print-on-demand partners, and items in a single order may ship separately.

If your order cannot ship within 30 days of purchase, we will notify you and offer you the option to cancel for a full refund.

Once an order has been shipped, delivery may be affected by circumstances outside our control, including:

  • Carrier delays
  • Weather
  • Natural disasters
  • Holidays
  • Incorrect or incomplete addresses
  • Transportation disruptions
  • Other events outside our reasonable control

Customers are responsible for providing accurate shipping information. OutSmart Ordinary is not responsible for delays or losses caused by incorrect addresses provided by the customer.

Additional information regarding shipping is provided in our Shipping Policy.

9. RETURNS AND REFUNDS

Our Returns Policy is incorporated into these Terms of Service.

Return requests must be submitted within 7 days of delivery, and items must meet the condition requirements described in our Returns Policy. We do not offer exchanges.

Approved returns are issued as store credit within 7–10 business days after the returned item is received and inspected. Items that arrive damaged, defective, or incorrect are eligible for a replacement or a full refund to the original payment method.

Please review our complete Returns Policy for additional requirements and exclusions.

10. INTELLECTUAL PROPERTY

All content appearing on the OutSmart Ordinary website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Graphics
  • Artwork
  • Illustrations
  • Photographs
  • Product mockups
  • Website designs
  • Text
  • Slogans
  • Videos
  • Original creative content

may be owned by or licensed to Zentifyme Prints dba OutSmart Ordinary and may be protected by applicable copyright, trademark, trade dress, and other intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, display, create derivative works from, or commercially exploit our intellectual property without our prior written permission.

Brand Name

"OutSmart Ordinary" is a brand name and trade name of Zentifyme Prints.

Nothing in these Terms grants you any ownership rights in the OutSmart Ordinary name, logo, designs, or other intellectual property.

11. CUSTOMER-SUBMITTED CONTENT

If you submit content to us, including photographs, reviews, comments, testimonials, or other materials, you represent that:

  • You own or have permission to use the content.
  • Your content does not violate another person's intellectual property rights.
  • Your content does not violate applicable laws.
  • Your content does not contain unlawful, threatening, defamatory, or harmful material.

By submitting content to us for purposes such as reviews, testimonials, or promotional activities, you grant OutSmart Ordinary a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

12. REVIEWS AND FEEDBACK

If you submit a product review, comment, suggestion, or other feedback, you agree that the content is truthful and does not contain unlawful or misleading information.

We may use customer feedback and reviews for legitimate business and promotional purposes, subject to applicable law.

We do not guarantee that every review or comment will be published.

13. THIRD-PARTY SERVICES

Our website may use third-party services and applications, including Shopify, payment processors, shipping providers, fulfillment partners, analytics services, email marketing platforms, social media services, and other technology providers.

Third-party services may have their own terms and privacy policies. Your use of those services may be subject to the applicable third party's terms.

Shopify provides the ecommerce platform used to operate our online store. Shopify's own terms govern the relationship between Shopify and its merchants and users.

14. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, availability, security, or privacy practices of third-party websites.

Visiting third-party websites is at your own risk.

15. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • Our website will always be available.
  • The website will be uninterrupted or error-free.
  • Product information will always be completely accurate.
  • The website will be free from viruses or other harmful components.
  • Any particular product will remain available.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, OutSmart Ordinary and its owners, employees, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of our website or purchase of our products.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

17. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless OutSmart Ordinary and its owners, employees, contractors, affiliates, service providers, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of our website
  • Your violation of applicable laws
  • Your infringement of another person's rights
  • Content you submit to us
  • Your unauthorized use of our intellectual property

18. TERMINATION

We reserve the right to restrict, suspend, or terminate your access to our website if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our services, or otherwise acted unlawfully.

Termination will not affect rights or obligations that arose before termination.

19. FORCE MAJEURE

OutSmart Ordinary will not be responsible for delays or failures caused by circumstances beyond our reasonable control. These circumstances may include:

  • Natural disasters
  • Severe weather
  • Fire
  • Flood
  • Power outages
  • Labor disruptions
  • Transportation disruptions
  • Government actions
  • Internet or technology failures
  • Pandemics or public health emergencies
  • Acts of war or terrorism
  • Other circumstances beyond our reasonable control

20. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

21. GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

22. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy, and any other policies referenced on our website, constitute the applicable terms governing your use of our website and purchase of our products, except where otherwise required by law.

24. CONTACT INFORMATION

Zentifyme Prints dba OutSmart Ordinary
27120 Eucalyptus Ave, Ste G-205
Moreno Valley, CA 92555

Email: customercare@outsmartordinary.com
Website: www.outsmartordinary.com

For questions, concerns, or complaints regarding these Terms or your order, please contact us using the information above.